Commerce with Business Central

Optimising Your Company’s Core Processes

To succeed in a competitive business environment, it’s essential to have full control over every aspect of your operations. Our course, Commerce with Business Central, offers an in-depth walkthrough of the key capabilities that help your company optimise both the Order-to-Cash (O2C) and Procure-to-Payment (P2P) processes, as well as other core areas such as sales, purchasing, procurement and returns management, plus advanced analysis and reporting.

Who is the course for?

This course is designed for sales managers, procurement leads, warehouse managers, finance managers, and other key stakeholders involved in running business processes. It’s ideal for organisations that want to maximise the value of their Microsoft Business Central solution by improving all aspects of operations—with a special focus on the O2C and P2P processes.

What will you learn?

The course covers a wide range of topics, each critical to optimising your company’s processes. You will learn to:

• Sales order management (O2C process): Set up and manage sales orders, reservations, and shipping settings—critical steps in the O2C process. You’ll also learn to handle prepayments and combine shipments on a single invoice, ensuring an efficient, streamlined order-to-cash flow.
• Pricing and discounts: Define and manage sales prices, customer price groups, and discounts. Learn how to maintain pricing and discounts effectively to gain a competitive edge.
• Customer service functions: Handle replacement items, item references, and catalogue items. Optimise customer service with fast, accurate responses—including managing drop shipments.
• Purchase order management (P2P process): Set up and manage purchase orders, reservations, and receiving settings—essential for an effective P2P process. You’ll also learn to manage purchase prices and discounts to keep procurement both cost-effective and reliable.
• Procurement management: Plan and manage purchasing using the requisition worksheet. Create purchase order proposals and handle item replenishment to keep inventory optimised and costs under control.
• Item charges: Manage item charges and landed costs. Allocate additional costs to purchase and sales shipments and understand the impact on inventory valuation and margin calculations.
• Delivery time calculation: Set up and manage date calculations for accurate delivery lead times. Estimate deliveries for both sales and purchase orders, and handle transfer-order shipments.
• Returns management: Administer returns from both customers and vendors. Optimise return processes to maintain strong relationships with customers and suppliers.
• Analysis and reporting: Build sales and purchasing analysis reports, dimensional analysis, and budgeting. Use Business Central to produce accurate reports and analyses that give a clear picture of performance and support informed decision-making.

Course structure

The course is hands-on: through realistic business scenarios, participants gain both practical and theoretical experience working in Business Central. This ensures you can apply your knowledge directly in day-to-day operations and achieve tangible improvements in your company’s processes.

Prerequisites

To get the most from the course, we recommend participants have access to Microsoft Business Central, version 24 or later, and a basic understanding of the company’s financial and logistical processes.

Why choose this course?

By attending this course, you’ll gain a comprehensive understanding of how to optimise all aspects of your operations with Business Central. You’ll get the tools to increase efficiency, reduce costs, and strengthen your market position—with a particular focus on improving your O2C and P2P processes.

Registration and further information

Ready to optimise your processes and improve decision-making? Enrol in our Business Central course today and get the tools you need to take your company to the next level.

Duration:

3-day course (approx. 21 hours)

This course is relevant for:

• Finance staff
• Sales reps and order processors
• Administrative staff

Ready to optimise your processes and improve decision-making? Enrol in our Business Central course today and get the tools you need to take your company to the next level.

Price:

DKK 10,485 per participant